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Shipping/Handling Policy:
These charges are for ground shipping and handling which is generally 10-15 days. All orders placed before 5:00 P.M. are processed the day placed and shipped the following morning through USPS. If your order is placed after 5:00 P.M., the order is processed the following morning and shipped the next day.
Should you enter the incorrect shipping amount, we WILL adjust the total to reflect the correct shipping total.
If you need PRIORITY shipping which is 2-4 day delivery there is an ADDITIONAL charge of 3.95 for this service.
If you need 2 day guaranteed shipping, PLEASE either phone us or request EXPRESS in the customer comments field. There is an ADDITIONAL 25.00 charge for this service. Items shipped EXPRESS MUST be shipped to the billing address your bank has on file for your account. NO EXCEPTIONS!!!.
If you need your item by a certain date, please add that in the customer comments section so we/you can be assured it will arrive in time!
We can not be held liable for sometimes slower shipping times especially during busy holiday seasons. Once the package leaves our store, you are at the mercy of the USPS. We will give you your tracking numbers as soon as it leaves our shipping center.
Please be advised we DO verify all information with your bank. If you give us billing information that does not match the banks records, we will call you and ask for the correct info. If you are shipping to somewhere other than your billing address, we will call the bank and see if you have that address listed with them as an alternate shipping address. If you do not, we will not ship. ALL INFORMATION PROVIDED BY YOU MUST MATCH THE BANKS RECORDS. Sometimes, your bank will not verify this information or they will be closed. When this happens, there WILL be a delay until everything matches in the system. This is for our safety as well as yours.
IF IN DOUBT, ORDER EARLY!
PLEASE BE ADVISED OUR SHIPPING AMOUNTS AND TIMES ARE FOR US DESTINATIONS ONLY.
WE DO NOT ACCEPT INTERNATIONAL CREDIT CARDS NOR DO WE SHIP INTERNATIONALLY EXCEPT TO CANADA.
IF YOU ARE ORDERING FROM CANADA, PLEASE USE AN AMERICAN EXPRESS CARD AND THE ORDER MUST SHIP TO THE ADDRESS THE BANK HAS ON FILE FOR YOU. WE WILL EMAIL YOU WITH SHIPPING OPTIONS AND PRICES ONCE WE VERIFY THAT WE CAN ACCEPT/VERIFY YOUR CARD.
If you want to purchase from another International destination, email us and we can assist you in finding the proper channels to place your order through.
As of 8-1-2008 we will no longer charge sales tax on orders shipped out of California!
California Sales Tax is 7.25% for Caifornia Residents
Privacy Policy:
We respect and value your privacy. We DO NOT sell or share our customer information. All purchases on this site are thru SSL for your privacy and protection.
Return Policy:
To insure the quality of our items, you may return an item for a refund or replacement within 15 days of the postmarked shipment date. Shipping and handling charges are NON REFUNDABLE and returns are subject to a 25% restocking fee. All returns MUST be accompanied by the packing slip. Please indicate your reason for the return. You may want to insure your return as we cannot be responsible for lost, damaged or misdirected items. Items returned MUST be intact with tags, in original packaging, NOT worn, soiled or laundered. Shoe boxes must come back exaactly as shipped-brand new. No crushed or taped shoe boxes will be accepted. No exceptions! ABSOLUTELY NO RETURNS AFTER 30 DAYS!!!!!
If you have any questions, please email us:) We are here to help.
IN STORE Hours 10:00-6:00 Mon-Sat
Sundays 12-3
Pacific Standard Time
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Total Amount
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Ground
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Priority
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Express
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.01-25.00
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5.95
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9.90
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29.95
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25.01-45.00
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7.95
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11.90
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31.95
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45.01-65.00
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9.95
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13.90
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33.95
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65.01-85.00
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11.95
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15.90
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35.95
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85.01-100.00
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13.95
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17.90
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37.95
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100.01-150.00
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15.95
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19.90
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39.95
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150.01-200.00
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17.95
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21.90
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41.95
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200.01 and OVER
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8% of Order
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PLEASE CALL
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PLEASE CALL
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